YenzoHow can we help?
Write to us and we'll reply within 2 business days.
Please include your device model, app version and, if relevant, a screenshot.
Common questions
The app can't read my label
Fill the frame with the ingredients list, avoid glare by tilting the pack slightly, and make sure the text is in focus. For curved bottles, take the photo straight on.
I think a result is wrong
Tap “Report an error” on the result screen, or email us with the product name and a photo of the label. We review every report.
Why did a product's result change?
Either the label was read more completely (for example, after adding the nutrition table), the manufacturer changed the recipe, or we corrected a recognition error.
How do I cancel my subscription?
Subscriptions are managed by your app store. On iPhone: Settings → your name → Subscriptions. On Android: Google Play → Profile → Payments & subscriptions → Subscriptions.
How do I delete my data?
Email privacy@yenzo.app from the address linked to your account, or use “Delete account” in the app settings when available. See our Privacy Policy.
How does scoring work?
Read our open scoring method.